Terms and Conditions


1.         Booking

1.1 All bookings are paid off in advance using a payment link

1.2 You will receive an email confirmation upon booking and reminders of the time/day of your session. Please make sure all the information is correct.

1.3 I will add a travel charge for visits over 10 miles away from my Headquarters.

1.4 All packages sessions must be used within 3 months of your initial booking.

1.5 By purchasing a product from Pawtastic Gundog Adventures, you agree to receive email communications and post from me. This helps me keep you updated of all cool stuff that happens with Pawtastic. You can unsubscribe at any time

2. Cancellation Policy

2.1      In unlikely event,  that I have to cancel your training session.  I will offer an alternative date. If this is not suitable, then you will receive a full refund.

2.2       For other cancellations, there will be no partial refunds for 1-2-1 training sessions with less than 72 hours notice.

2.3 If you have to cancel your booking with me, please let me know as soon as possible and click the reschedule button at the bottom of the remainder and confirmation emails.

2.4 If you have booked a Saturday session and you need to cancel then please let me know by Thursday before 10pm and then book another session by using the reschedule button at the bottom of the remainder and confirmation emails. Saturday slots are very popular so your slot can be given to someone else.

3. Legal & Safety

3.1       Dogs and puppies who attend my training sessions must be fully up to date with vaccinations and you may require proof.

3.2       If you think your dog may have kennel cough, please inform me.

3.2       Owners hold full responsibility for their dogs at all times.

3.3       Choke chains, pinch collars and extendable leads can be dangerous. I refuse to use harsh handling training methods. Shouting at, manhandling, or hitting your dog damages your relationship and will not be allowed in training.

3.4       I refuse to force any dog into a situations that they are not comfortable with.

3.5       Please observe Social Distancing Guidelines at all times.

3.6       If you show any signs of Covid-19 symptoms, please follow Government guidelines to self-isolate and discontinue the in-person sessions. I will make every effort to arrange another date/time for you

4. Liability

4.1       We may wish to photograph or film your dog for all records or for marketing and promotional purposes. Please let me know if you do not wish your dog to be photographed or filmed.

4.2       Dogs should not attend training sessions if they are in season or unwell. I will reschedule your training session.

4.3       By making a booking, you are accepting that participating in an activity with dogs, puppies, children and adults pose a risk to yourself and your puppy or dog and you agree to indemnity Pawtastic Gundog Adventures for all personal injury and damage to property owned by you while on training session.            

5. Privacy policy

Pawtastic will treat your personal information confidentially and will not pass on your details to any third parties. I comply with GDPR. I keep all my client documents in a secure locked box. I have secure passwords on my laptop, tablet and phone. You can find my privacy policy on my website. If you would like a copy, I can print one off or email it to you.

Thank you for reading